The World of Kiehl's

Gift redemption is available all year round
Point lasts 12 months from purchase date
Membership lasts 12 month from the date
you renew,
upgrade or downgrade your
current membership level
Stay tuned with us by joining Love Kiehl's Social Rewards Program
Subscribe Kiehl's Account
New Product Trial
Birthday Rewards
Terms & Conditions :

1. Kiehl’s Family Rewards Program membership, privileges and reward points are only applicable to customers who purchase at Kiehl’s stores and official e-shop in Hong Kong and Macau only, not applicable to duty-free shops. The membership and all loyalty points will expire in 12 months from purchase date. 2. Redemption of gift is only available for the members who have purchase record in past 12 months. 3. Rewards points are personal to the individual member. Gift can only be redeemed by Kiehl’s member in person. 4. Members are required to present identity proof and verify their identities via One-Time-Password upon redemption of loyalty points at stores. 5. Redeemed points cannot be reused. 6. Redeemed gifts cannot be exchanged, returned or refunded. 7. Maximum 5 gifts per item per customer in a year. 8. Gifts are redeemed on a first come first served basis, while stocks last. 9. Members are required to make designated purchase amount in past 12 months in order to enjoy birthday privileges.10. 2nd Purchase Gift is only applicable to customers who register as new member upon first purchase in current year and is not applicable to the same purchase as membership registration date. 11. New Member First-time Exclusive Gift is only available for redemption on the day the customer becomes member. Customer can only redeem either 1 set of deluxe-sized sample x 3 (650K) or 1 set of deluxe-sized samples x 5 (1000K). 12. Shopping at Store & Online Reward: Customer must purchase at any Hong Kong or Macau Kiehl’s stores and official e-shop each once from 1st January to 31st December, 2023 to earn the reward. Each customer can only enjoy once in 2023. 13. Product Recycling Reward: All Kiehl’s plastic and glass bottles are acceptable, excluding travel size and samples. 14. Customer can only enjoy “Bring Your Own Bag” offer once per day. 15. Friend-Get-Friend Reward is only applicable to Kiehl’s Super Star and Star members. Eligible member (“Referrer”) can enjoy 500K upon referring a customer to register as Kiehl’s new member and make a single purchase of HKD650/MOP670 on the same day to become Kiehl’s Family member. Each referrer can enjoy the reward at most 10 times from 1st January to 31st December, 2023. 16. Photos are for reference only. Kiehl’s reserves the right to change the redemption gift and amend the above Terms & Conditions without prior notice. 17. Should there be any disputes, Kiehl’s decision should be final.